I can't say enough about Herl's and his team. I knew the design I wanted for our master bathroom but struggled with the vision. Greg knew exactly what I wanted. I trusted his design experience and I'm so grateful. It's absolutely gorgeous!! Herl's team gutted the bathroom and within a couple of weeks I had a beautiful huge tile shower, new tile flooring that looks like wooden flooring and completely transformed our dull, dim bathroom into an oasis. The team members are so knowledgeable, polite and respectful. The mess of construction was kept at bare minimum. I was delighted to come home everyday after work to find they cleaned up and greeted me to explain the project as it moved forward to completion. Thank you Herl's and team for all your hard work and dedication to create exactly what I wanted.
Update #2 : Work is completed. The shower looks fantastic. I am unfortunately out of town for next 6-8 weeks so will not be using it until I get back. Except for initial problem, this company has been fantastic to work with.
I hired Herl's to renovate my bathroom almost 2 months ago. Project scheduled to start today. I called twice this morning to get idea of what time to expect crew. No one called me back. At 1130 still no crew. Another 2 calls to Herl's and still no explanation. Waiting for call back from Greg. This is a time sensitive project and now it's already a day behind. I am not happy and too late to find another contractor. Poor customer service.
WOW! We were so impressed with the finished project. Trey had worked his magic and our counter top looks and feels new. In this day and age everyone is quick to complain, but we wanted your Company to know that we appreciate Trey's professional attention to our issue. Job well done!
We have a brand new home and I noticed there was a small defect in our bathroom counter top. Ryan Homes sent out a technician from Herl's Bath & Tile Solutions. A young gentleman, Trey Byrd, arrived today from Herl's at our appointed time and explained to us the process he would use to repair the area. We wern't sure this repair was going to give us that NEW finished look but, told Trey to go ahead and try to fix the chip.
If you don't mind being overcharged, then maybe this is the company for you. I was given an estimate of $7,000+ to remodel a bathroom (7x9ft) which included new tile floor, shower, counter, and 2 sinks. The current spa tub would remain. The gentleman called me a few weeks later for follow-up. When I told him I thought his estimate was too high, he said I was mistaken and that he didn't quite me that much. I told him to go check his paperwork. Lol! I guess he did. I never heard another word from him.
Our experience with Herls went well. Jason helped us plan a new walk-in tub with our existing bathroom ,allowing us to do the floor and toilet ourselves to save on our senior income. The crew was very clean and and neat and worked quickly.
Update - project started last Tuesday. Alex came to start the job. He demolished the old shower which took 2 full days. Then redid the plumbing that would not drain and subsequently started to leak into my downstairs bathroom. I can not say enough good things about him, his work ethic and the quality of his work. My poor experience from Monday has been erased. Tile work started today with Joe. Anxious to see finished project.
Herl S Bath Tile Solutions is a US General Contractor based in Salisbury, Maryland. Herl S Bath Tile Solutions is located at 31440 Winterplace Pkwy, Salisbury, MD 21804, USA.
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