The workers here are extremely unprofessional. I've taken my girlfriend here many times and we were never greeted once. One lady laughed at my girlfriend when returning a product, later making snarky remark about returning it. When I take my girlfriend here we are stuck there so much longer than we need to be because we can't find anyone to help us. Getting ahold of a worker here is almost impossible. We no longer spend our money here.
I can NEVER seem to get any help from any employee in this Ulta. I can walk around the store for the longest time until I can get someone to help me find/talk about a product. Besides being unhelpful, they're extremely rude. I made a return once on an unopened product and the girl at the cash register laughed at me for returning it. She acted like I was weird for not wanting it. Shortly after, the same employee put the returned item back on the shelf while I was looking around at other products and then she told me, "I'm going to make sure you don't buy this one!". So unprofessional...I will not return to this Ulta! I'm sticking with Sephora.
Expensive But my teen daughter loves
Fantastic service- you are the only customer in the world. But it is very very expensive
First time I went there was to get homecoming make up done, and it was okay. Second time was to get my prom make up done. Absolutely HORRENDOUS. I was horrified by the result. I asked for a smokey eye. She gave me an all peach eyeshadow, all the way up to my eyebrow. It looked so harsh! Then the eye liner was glitter color. Now, I would have stopped this, but I wasn't allowed to look till the end. The eyebrows, I don't even understand what she did but they were not my color, not my shape, and not even an eyebrow anymore. The contouring, I'm white. She contoured me like I had a dark skin tone it was not even blended. I looked so bad with orange face, orange lips and eyes. This lady was so happy with the end result. I couldn't help.but cry it was so bad. I had to go home and completely change the entire look.
Ulta Beauty is a US Hair Care Studio based in Salisbury, Maryland. Ulta Beauty is located at 2721 N Salisbury Blvd North Salisbury Boulevard, Salisbury, MD 21801, USA.
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