Brought car in this morning for recall fix. My husband left to pick me up at the doctor. No battery. AAA said to go back to Honda. Time elapsed, 1hr. We have now been sitting here for 2 hours and being given no consideration for our time. We have to go up and ask, still working? I have never felt so demeaned. This is my husband, Roberts, car. I will never buy another Honda. I'm very happy for my Lexus and the service they provide. I will make sure to pass this on. There is no excuse for this and the treatment we are being given.
My husband and I went to Honda today with the intention of just looking and getting ideas for what we wanted in a car. As soon as we walked in Caleb Moore greeted us with a smile and wonderful attitude. He showed us multiple models of the Pilot which is what we went to look at and let us test drive the ones we wanted. As I drove with him he asked questions about what I would like in a car and knew the I did not want a mini van..... as the day progressed and he got to know our family he kindly suggested we take a look at the Odyssey but did it with no pressure. He took the time to show us every feature the van had from front to end, test drove it and priced it without complaint. In the end.... we bought a mini van and I couldn't be happier. Caleb was polite, personable and we never once felt pressured to buy which is rare! I will refer him to anyone I know that plans on purchasing a new Honda and suggest that anyone walking into Pohanka Honda works with him. THANK YOU CALEB!
Friendly warm environment! My salesman Taylor Bounds were extremely knowledgeable, professional and courteous through the entire car buying experience! He was thorough and patient with my questions and made the normal car buying experience pleasurable! I would highly recommend Pohanka Honda and Taylor Bounds to all my friends and family! Awesome experience!
My husband and I worked with Taylor and had an amazing experience. We left the house thinking we were just looking and drove home in our NEW family vehicle! Wonderful customer service and great prices. Would highly recommend to anyone looking for a new vehicle.
C.Gilliar
J.r. Adkins provided 5 star service. He had several like cars ready for demo and we were able to make a decision quickly based on the information he provided about each model and our test drive. He kept us apprised of the current status of each step and our purchase was completed swiftly and he explained all the options on the vehicle.
Pohanka Honda Of Salisbury is a US Car Dealer based in Salisbury, Maryland. Pohanka Honda Of Salisbury is located at 2011 N Salisbury Blvd, Salisbury, MD 21801, USA.
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